Future-Proof your Home

WITH MILNEY CARE PLAN

Milney Care Plans

Tech can make our lives easier, safer and hassle free. Milney care plans are there for when it doesn't.

Basic
R 199 / R 1 999
per month / per annum

Premium
R499 / R 4 999
per month / per annum

Maintained Secure Remote Access

Hub Customisation

Monthly Backups

Home Assistant Upgrades

Voice Assistant Intergration

Voice Assistant Advanced Setup

Peripheral Device Upgrade

Unlimitted Support

Standard Report

Advanced Report

Efficiency Recommendations

Seasonal Exclusive Automations

Seasonal Exclusive Scenes

3 Month Hardware Warranty

6 Month Hardware Warranty

T's & C's Services are limited to the below list Maintained Secure Remote Access Live, Uninterrupted Internet connectivity required and provided by client. Hub Personalisation Initial customisation, upon initial purchase only, future changes not included. Monthly Backups Storage of backups only, restoring of a backup will incur service charges Home Assistant Upgrades The Milney Hub will be kept updated as and when Home Assistant releases updates, and as and when Milney approves them. Voice Assistant Integration Google Home integration only - Will incorporate into clients chosen Google Account Voice Assistant Advanced Setup Google Home integration only - Will setup relevant accounts and customise accordingly. Peripheral Device Upgrades Milney will keep devices updates as and when providers release updates, and as and when Milney approves them. Only Devices supplied by Milney will be included - Only devices running Tasmota or Shelly firmware will be included Unlimited support Email based enquiries. No physical call outs included. If hardware requires testing, client is responsible for shipping to and from Milney. Reports Are subject to change over time as Milney assesses best value to clients. Efficiency recommendations Based on clients available hardware and integrations, Milney will occasionally review efficiencies Occasional Free Automations Occasionally Milney will make Free Automations available, the efficacy will depend on the clients available hardware. Occasional Free Scenes Occasionally Milney will make Free Scenes available, the efficacy will depend on the clients available hardware. Warranty Premium clients will benefit from 6 months hardware warranty. Only Milney Supplied hardware will be covered. If hardware requires testing, client is responsible for shipping to and from Milney. Milney Hub Milney Supplied Hub and customisation required Payment and Validity: - Approved Annual subscriptions are active for 365 days from date of last full payment received by Milney. - Approved Monthly subscriptions are active for 30 days from date of last full payment received by Milney.